A: You’ll need the following:
- Passport or National ID card
- Driving Licence (must be valid and held for at least 12 months)
- Credit Card in the main driver’s name
- Security Deposit of OMR 150.000 to OMR 500.000
No, digital or temporary licences are not accepted. If your licence is in non-Latin characters, you’ll also need an International Driving Permit or a certified translation.
Yes, the minimum age is 21, and the maximum is 72.
Yes, you must present an airline boarding pass, train ticket, or ferry ticket showing your return journey details.
The following credit cards are accepted:
- MasterCard
- Visa
- American Express
No, only physical credit cards are accepted. Cards from neobanks or Visa Electron are not allowed.
The security deposit ranges from OMR 150.000 to OMR 500.000 and is refundable after the rental, provided all conditions are met.
The following are included:
- Collision Damage Waiver (CDW): Covers car bodywork damages up
to OMR 157.500.
- Theft Protection (TP): Covers costs in case of car
theft up to the theft excess of OMR 157.500.
- Third-Party Liability (TPL): Covers injury and property
damage claims by others.
Exclusions include:
- Damage to tyres, windscreens, wheels, undercarriage, or interior
- Loss of personal belongings
- Negligence, refuelling errors, or driving under the influence
Yes, additional coverage for tyres, windscreens, and other exclusions can be purchased at the counter.
Rentals include 600 free kilometres. Additional kilometres cost $0.11 each.
Yes, cross-border travel to the UAE is allowed for an additional fee of OMR 22.220 per trip (valid for 7 days).
Yes, additional drivers can be added for OMR 2.230 per day, up to a maximum of OMR 33.120 per rental.
Yes, they must provide a valid driving licence and passport or ID card.
Notify the rental counter in advance with your flight number. They cannot guarantee availability if delays are not communicated.
Yes, this service is available for an additional fee of OMR 2.230.
Yes, an administration fee of OMR 22.220 plus the penalty amount will apply for any traffic violations.
A cleaning fee of OMR 55.400 may apply if the car is not returned in an acceptable condition.
You’ll be charged up to the damage/theft excess (OMR 157.500), along with a damage administration fee.
The rental uses a "Like-for-Like" policy. Return the car with the same fuel level as when picked up. Otherwise, refuelling and administration fees will apply.
Any additional charges (e.g., traffic fines, extra mileage) will be communicated after the rental. These may take weeks or months to process.
Contact the rental counter in advance. Additional charges and a new rental agreement will apply.